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Security Issues
For security vulnerabilities or urgent security concerns, contact our security team directly:
security@jirvana.devFrequently Asked Questions
How do I install Jirvana?
Install Jirvana directly from the Atlassian Marketplace. Search for "Jirvana" or visit our marketplace listing. Installation takes just 2 minutes and requires no configuration.
Is Jirvana really free for small teams?
Yes! Teams with 10 or fewer users can use Jirvana completely free forever. All features are included - no usage limits or trial periods.
What data does Jirvana access?
Jirvana only accesses sprint metadata, issue summaries, statuses, and relationships. We never access issue descriptions, comments, or attachments. All processing is real-time with no data storage.
How accurate are the AI recommendations?
Our AI analyzes patterns in your sprint data to identify potential issues. Recommendations include confidence levels (High/Medium/Low) so you can prioritize accordingly.
Can I use Jirvana with Jira Server/Data Center?
Currently, Jirvana is available for Jira Cloud only. We're built on Atlassian Forge which provides the security and performance needed for our AI analysis.
How do I cancel my subscription?
You can uninstall Jirvana from your Jira instance at any time through the Atlassian Marketplace. This will immediately stop all charges. Refunds follow Atlassian's marketplace policy.
Additional Resources
Privacy & Security
Learn about our data protection and security practices
Still Need Help?
Our support team is here to help you get the most out of Jirvana. Don't hesitate to reach out with any questions.
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