Security Policy

Effective Date: January 2025

Version: 1.0

Contact: security@jirvana.dev

Overview

Jirvana is committed to protecting the security and privacy of our users' data. This security policy outlines our practices for handling, processing, and protecting data within our AI-powered sprint assistant for Jira.

Data Handling Principles

1. Data Minimization

  • We only access and process the minimum data necessary for Jirvana's functionality
  • No personal information beyond user display names and account identifiers
  • Focus exclusively on project metadata and sprint analytics

2. Purpose Limitation

  • Data is processed solely for generating AI-powered sprint insights
  • No data mining, profiling, or secondary use cases
  • Processing limited to active sprint analysis and recommendations

3. Transparency

  • Clear disclosure of all data processing activities
  • Users informed about third-party AI processing
  • Open about data flow and retention practices

Data Processing

What Data We Process

Jirvana processes the following types of data from your Jira instance:

  • Issue Metadata: Keys, summaries, statuses, priorities, types
  • Sprint Information: Names, start/end dates, goals, velocity metrics
  • User Identifiers: Display names and account IDs for assignees
  • Workflow Data: Status transitions, progress tracking
  • Issue Relationships: Blocking dependencies, linked issues

What Data We DO NOT Process

  • Issue descriptions or comments
  • Personal contact information (email, phone numbers)
  • Authentication credentials or passwords
  • Sensitive business content or proprietary information
  • File attachments or documents

Data Flow

  1. Collection: Data retrieved from Jira via Atlassian Forge APIs
  2. Processing: Metadata sent to OpenRouter.ai for AI analysis
  3. Analysis: AI generates actionable sprint recommendations
  4. Delivery: Results displayed in Jira interface
  5. Disposal: No persistent storage - data processed in real-time

Security Measures

Technical Safeguards

Platform Security

  • Built on Atlassian Forge platform with enterprise-grade security
  • Inherits Atlassian's security controls and compliance certifications
  • No direct access to customer Jira instances

Data Transmission

  • All data transmitted over encrypted HTTPS connections
  • TLS 1.2+ encryption for all external API communications
  • No data transmission outside secure channels

Access Controls

  • Application-level permissions via Jira's authorization framework
  • Users see only data they have permission to access in Jira
  • No escalation of privileges beyond existing Jira permissions

AI Processing Security

  • OpenRouter.ai integration with explicit data protection terms
  • No data retention by AI processing services
  • Anonymized processing where possible

Privacy Protections

Data Retention

  • Real-time Processing: No persistent storage of customer data
  • Logs: System logs retained for 30 days maximum
  • Analytics: Only aggregated, anonymized usage statistics retained

Data Location

  • Primary processing within Atlassian's infrastructure
  • AI processing via OpenRouter.ai (US-based)
  • No data residency guarantees due to real-time processing model

User Rights

  • Access: Users can view all data processed through Jira interface
  • Correction: Data corrections made via Jira are immediately reflected
  • Deletion: Uninstalling Jirvana removes all processing capabilities
  • Portability: Data remains in customer's Jira instance

Third-Party Integrations

OpenRouter.ai

  • Purpose: AI-powered analysis of sprint data
  • Data Shared: Issue metadata and sprint information only
  • Retention: No data retention - processing only
  • Security: Enterprise-grade API with data protection agreements

Atlassian Forge

  • Platform: All hosting and core functionality via Atlassian Forge
  • Security: Inherits Atlassian's SOC2, ISO27001, and other certifications
  • Compliance: GDPR, CCPA, and other privacy regulation compliance

Compliance

Regulatory Compliance

  • GDPR: Full compliance for EU data subjects
  • CCPA: Compliance with California privacy regulations
  • SOC2: Inherits compliance via Atlassian Forge platform
  • Privacy Shield: Framework adherence through platform providers

Industry Standards

  • OWASP: Application security practices aligned with OWASP guidelines
  • ISO27001: Information security management principles
  • NIST: Cybersecurity framework alignment

Vulnerability Management

Security Updates

  • Regular updates to address security vulnerabilities
  • Automated dependency scanning and updates
  • Coordination with Atlassian for platform-level security issues

Responsible Disclosure

  • Security researchers encouraged to report vulnerabilities
  • Coordinated disclosure process with appropriate timelines
  • Recognition program for security researchers

Bug Bounty

  • Participation in Atlassian's Marketplace Security Bug Bounty Program
  • Additional rewards for Jirvana-specific vulnerability discoveries

Contact Information

Security Team

  • Email: security@jirvana.dev
  • Response Time: 24 hours for security inquiries
  • Emergency Contact: Available for critical security incidents

General Support