Security Policy
Overview
Jirvana is committed to protecting the security and privacy of our users' data. This security policy outlines our practices for handling, processing, and protecting data within our AI-powered sprint assistant for Jira.
Data Handling Principles
1. Data Minimization
- We only access and process the minimum data necessary for Jirvana's functionality
- No personal information beyond user display names and account identifiers
- Focus exclusively on project metadata and sprint analytics
2. Purpose Limitation
- Data is processed solely for generating AI-powered sprint insights
- No data mining, profiling, or secondary use cases
- Processing limited to active sprint analysis and recommendations
3. Transparency
- Clear disclosure of all data processing activities
- Users informed about third-party AI processing
- Open about data flow and retention practices
Data Processing
What Data We Process
Jirvana processes the following types of data from your Jira instance:
- Issue Metadata: Keys, summaries, statuses, priorities, types
- Sprint Information: Names, start/end dates, goals, velocity metrics
- User Identifiers: Display names and account IDs for assignees
- Workflow Data: Status transitions, progress tracking
- Issue Relationships: Blocking dependencies, linked issues
What Data We DO NOT Process
- Issue descriptions or comments
- Personal contact information (email, phone numbers)
- Authentication credentials or passwords
- Sensitive business content or proprietary information
- File attachments or documents
Data Flow
- Collection: Data retrieved from Jira via Atlassian Forge APIs
- Processing: Metadata sent to OpenRouter.ai for AI analysis
- Analysis: AI generates actionable sprint recommendations
- Delivery: Results displayed in Jira interface
- Disposal: No persistent storage - data processed in real-time
Security Measures
Technical Safeguards
Platform Security
- Built on Atlassian Forge platform with enterprise-grade security
- Inherits Atlassian's security controls and compliance certifications
- No direct access to customer Jira instances
Data Transmission
- All data transmitted over encrypted HTTPS connections
- TLS 1.2+ encryption for all external API communications
- No data transmission outside secure channels
Access Controls
- Application-level permissions via Jira's authorization framework
- Users see only data they have permission to access in Jira
- No escalation of privileges beyond existing Jira permissions
AI Processing Security
- OpenRouter.ai integration with explicit data protection terms
- No data retention by AI processing services
- Anonymized processing where possible
Privacy Protections
Data Retention
- Real-time Processing: No persistent storage of customer data
- Logs: System logs retained for 30 days maximum
- Analytics: Only aggregated, anonymized usage statistics retained
Data Location
- Primary processing within Atlassian's infrastructure
- AI processing via OpenRouter.ai (US-based)
- No data residency guarantees due to real-time processing model
User Rights
- Access: Users can view all data processed through Jira interface
- Correction: Data corrections made via Jira are immediately reflected
- Deletion: Uninstalling Jirvana removes all processing capabilities
- Portability: Data remains in customer's Jira instance
Third-Party Integrations
OpenRouter.ai
- Purpose: AI-powered analysis of sprint data
- Data Shared: Issue metadata and sprint information only
- Retention: No data retention - processing only
- Security: Enterprise-grade API with data protection agreements
Atlassian Forge
- Platform: All hosting and core functionality via Atlassian Forge
- Security: Inherits Atlassian's SOC2, ISO27001, and other certifications
- Compliance: GDPR, CCPA, and other privacy regulation compliance
Compliance
Regulatory Compliance
- GDPR: Full compliance for EU data subjects
- CCPA: Compliance with California privacy regulations
- SOC2: Inherits compliance via Atlassian Forge platform
- Privacy Shield: Framework adherence through platform providers
Industry Standards
- OWASP: Application security practices aligned with OWASP guidelines
- ISO27001: Information security management principles
- NIST: Cybersecurity framework alignment
Vulnerability Management
Security Updates
- Regular updates to address security vulnerabilities
- Automated dependency scanning and updates
- Coordination with Atlassian for platform-level security issues
Responsible Disclosure
- Security researchers encouraged to report vulnerabilities
- Coordinated disclosure process with appropriate timelines
- Recognition program for security researchers
Bug Bounty
- Participation in Atlassian's Marketplace Security Bug Bounty Program
- Additional rewards for Jirvana-specific vulnerability discoveries
Contact Information
Security Team
- Email: security@jirvana.dev
- Response Time: 24 hours for security inquiries
- Emergency Contact: Available for critical security incidents
General Support
- Email: support@jirvana.dev
- Documentation: GitHub Repository
- Community: Atlassian Community forums